Big Tech platforms continue tracking users who opt out, audit finds

The news: Google, Microsoft, and Meta ad services continued to track users even after they opted out of cookie tracking or enabled Global Privacy Control (GPC), per an independent audit. 

The first-of-its-kind audit in California by privacy firm webXray found that 194 ad services ignored those settings, including Big Tech firms, per PPC Land

  • Google: Its ad stack still behaved as if users had not opted out in 86% of page loads.
  • Microsoft: It ignored opt-outs in 50% of page loads and set a tracking cookie that recognized returning users for one year. 
  • Meta: Its ad stack behaved as if users had not opted out in 69% of cases and dropped tracking cookies regardless of GPC or user privacy settings.

In all, webXray found 4,170 non-compliant sites out of the 7,000-plus it audited. Those sites could be violating California’s privacy law, with potential total liability at $5.8 billion.

Implications for brands: Ad targeting is shifting away from relying on third-party cookies to privacy-first models, but legacy tracking still persists. Brands relying on standard compliance infrastructure are likely violating privacy law when even Google-certified consent tools fail to stop tracking. For advertisers, this is both a legal and trust crisis.

  • Legal liability is now measurable and individual. Thanks to clear audit methods and past settlements (like Sephora’s and Disney’s) based on California’s privacy laws, regulators and plaintiffs now have a roadmap. Brands—not just ad tech vendors—may be held accountable for their own sites.
  • Your consent stack is likely broken. In webXray’s audit, every Google-certified consent management platform failed to block Google’s ad cookie after a GPC opt-out. 

Brands must independently test their sites for GPC signal handling across platforms—instead of relying solely on vendor claims—and make necessary adjustments to avoid privacy backlash and potential fines.

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