The news: Weeks before Upfronts, Nielsen received some bad news. The Media Rating Council (MRC), an independent body that certifies TV measurement products, posted a statement saying it had found “unusual changes in measurement results” with Nielsen’s Big Data + Panel product dating back to at least early 2025 based on “various sources” and its audit work.
Among the issues MRC found were:
The MRC clarified that it’s still certifying Big Data + Panel and that Nielsen has already made progress toward addressing the problems.
Zooming out: The MRC statement could undermine confidence in Nielsen’s Big Data + Panel measurement, putting it in an awkward position with little runway until Upfronts, the highest-profile TV ad buying period of the year.
This isn’t Nielsen’s first run-in with the MRC. In 2021 the MRC withdrew its (now-reinstated) accreditation for Nielsen following miscounting during the pandemic. Additionally, the NFL accused Nielsen just days before the start of the 2025 season of undercounting “millions” of football viewers.
Implications for marketers: Nielsen’s MRC snafu comes at an unfortunate time for the legacy measurement leader and is a serious blow to confidence in its effort to combine its historic panel-based data with digital viewing signals.
If ad budgets shift further toward Nielsen’s competitors this Upfront season, it could be a reflection of that shaken faith. However, its yearslong position as the industry leader could help soften the blow.
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