Ecommerce & Retail

Consumers are prioritizing healthy eating, but still leaving room for indulgence.

Intelligent Authorization streamlines acquirers’ processing for a new era of commerce.

Education solutions company Sallie has launched Backpack Media, an education media network that offers marketers access to Gen Z and Gen Alpha students and the families influencing their purchasing decisions across Sallie’s owned properties, the open web, and CTV.

The retailer will close 12 Saks and three Neiman Marcus stores as it targets luxury shoppers.

The company’s copycat strategy is resonating with shoppers, but long-term growth is more uncertain.

Asics bets on race tech: Buying registration platforms aims to lock in runners, the strategy hasn’t paid off in the past.

The issuer builds on an industry trend of cuts that reflect economic fragility.

This FAQ explores the main types of loyalty programs and how retailers can use them to drive lasting customer relationships.

This FAQ examines how the D2C model has evolved and what brands must do to make it profitable in 2026.

On today’s podcast episode, we discuss whether “ChatGPT with Ads” will scare users away, the effectiveness of chatbot ads versus traditional search ads, and whether there’s an ethical component to advertising during a search conversation compared with the blue-link format. Join Senior Director of Podcasts and host Marcus Johnson, along with Principal Analyst Nate Elliot and Analyst Marisa Jones. Listen everywhere, and watch on YouTube and Spotify.

Retail returns have quietly become one of the most expensive, complex, and customer-sensitive parts of commerce.

This FAQ examines how shoppable media works, where consumers engage with it, and how marketers should evaluate these emerging formats.

This FAQ addresses what financial services marketers, strategists, and insights professionals need to know about credit card trends, payment networks, and marketing opportunities in 2026.

This FAQ covers how consumers shop on social platforms and what it means for brands.

This FAQ addresses what marketers need to know about AI chatbots as adoption increases in 2026.

This FAQ explains how data clean rooms have become essential infrastructure for retail media, enabling privacy-safe data collaboration, closed-loop measurement, and proof of performance as ad spend grows and marketers demand greater accountability.