At The Lead Summit in New York City, executives across retail, fashion, and ecommerce repeatedly returned to the same challenge: How to modernize through AI, personalization, and connected customer experiences without losing the identity and emotional connection that made consumers care in the first place.
Growth owes largely to trading, wealth management, and capital markets activity rather than a broad rebound in core banking growth.
What Meta’s latest social-media-addiction loss means: SCOTUS’ refusal to hear Meta’s appeal sets the stage for a paradigm shift.
On today’s podcast episode, we present our “Unofficial Monthly Retailer Awards” (UMRAs) for May, including “Most Impactful Campaign,” “Best IRL Initiative,” and “Greatest Under-the-Radar Move.” Listen to the discussion with Vice President of Content and host Suzy Davidkhanian, Principal Analyst Sky Canaves, and Analysts Arielle Feger and Rachel Wolff.
The retailer is codifying customer engagement benchmarks to ensure consistency and elevated guest experiences across stores.
From Abercrombie & Fitch to Walmart, margins tighten as demand cools.
Amazon turns Alexa into retail infrastructure: ASA on AWS lets brands deploy AI shopping agents in 60 days—trading speed for deeper Amazon ties.
Bilt’s viral mockumentary series demonstrates the merits of authentic, alternative social marketing strategies.
Climbing walls and curated assortments power sustained comp gains.
YouTube auto-tags AI videos: Surprise AI labels may disrupt brands’ creator deals, even as data shows transparency can boost buyer confidence.
DuckDuckGo gains from Google AI pivot: US iOS installs climbed 33% week over week as users sought search without mandatory genAI.
Mailchimp’s malaise mirrors SaaS strain: AI fears rattle valuations, leaving brands to rethink reliance on per-seat tools.
An acquisition of The Very Group could speed growth, yet macro strain may cloud the upside.
This positions SoFi more competitively as a lender and banking services provider.
This will push more Californians to forego insurance or leave.
Banks must offer creative incentives to drive mortgage business during this slowdown.
58% of CFOs worldwide cite increasing AI technology investments as a top growth strategy, putting AI ahead of expanding product offerings (53%), hiring (47%), and new-market expansion (46%), according to a January survey from Coupa.